13455 Maxella Avenue, 2nd Floor
Marina Del Rey, CA 90292
SERVICE AND CONTACT HOURS:
Phenix is a contemporary concept salon, featuring private suites, in the remodeled Marina Marketplace at Glencoe and Maxella, along with great neighbors such as Gelson’s, Equinox, and Ruth’s Chris Steakhouse.
Jordana’s suite is equipped with Aerovex Systems® Three Zone Protection, including Healthy Air™ carbon and eHEPA filters to neutralize viruses and cleanse and remove chemical fumes.
Complimentary Parking: Enter the structure from Glencoe Ave. or Maxella Ave. Phenix Salon is on the second level of shops, east of Center Court. There is a small lobby/waiting area inside the entrance, should you arrive prior to your appointment time. Please text 310-922-2645 if you have trouble finding the salon or suite.
Covid-19 Update: Please visit this page for details on pandemic precautions. A waiting period and/or test is required after flying or attending a large indoor event. Please advise when booking, if you have travel or event plans within 10 days prior to your appointment request. Virtual appointments are available for consultations via Zoom and FaceTime. Purchases can be ordered and paid in advance via Zelle or Venmo, for a quick and scheduled pickup.
Forms of payment accepted: Venmo, Zelle, Visa/Mastercard, Discover, American Express, and cash (change is temporarily unavailable due to the pandemic). Personal checks are not accepted.
Reservation/cancellation policy: When an appointment is scheduled for you, time is reserved specifically for your hair and the service(s) requested. Deposits are required for some appointments. You will receive an email to remind you of your appointment; if you need to cancel, change, or reschedule your appointment, please give notice by 6pm the day your reminder is sent, to allow the appointment to be offered to another client. Cancellation/changes with less than 24 hours’ notice (including no-shows and reducing services) will result in a fee based on the time reserved for you. Fees may be paid remotely, prior to reserving a new appointment.
Delayed arrival: If you are late, and the schedule allows accommodation of full services, a fee for the additional time will apply. If only partial services can be performed, they will; any that cannot, will be considered cancelled. If your late arrival does not allow for services to be performed, your appointment will be considered cancelled (fees apply as shown above).
Children/guests: For the comfort, safety, and relaxation of all clients, additional guests (including children) cannot be accommodated during your appointment. Tandem appointments may be booked for those who wish to have services performed together. A minor receiving a service may be accompanied by one adult.
Pets: Please respect the comfort and safety of other clients and do not bring your pets to the salon. Some clients may have allergies, and some have expressed sanitary concerns. Additionally, we are subject to citation and fine by the California Department of Health if we are found to have pets inside our business. Of course, service animals are exempt from this rule (please note the ADA does not cover emotional support animals).